Sparparker

War alles prima, kann ich weiterempfehlen und werde den Service auch wieder nutzen. Merkwürdig war, dass das Personal vor Ort nach dem Autoschlüssel gefragt hat, war extra ohne gebucht gewesen. Habe dann selber geparkt und Schlüssel wie vereinbart mitgenommen. Warauch kein Problem. Telefonische Erreichbarkeit hat problemlos funktioniert.

Sehr guter Service und unkomplizierte Abwicklung! Personal freundlich und zuverlässig! Jederzeit gerne wieder!

The service overall was okay however there was one big glitch which I am not willing to accept: through the built-in cameras of my car I found out that the car was parked outside for three days although I had booked covered parking. I called from abroad and mentioned this to the Service agent who told me that the car is parked undercover. I told him I don't wanna listen to this because I have picture proof that the car was not under a roof but on the top of a parking deck. He said he would take a look at this. At the same day I rechecked with the built in cameras and found out that the car now was parked inside the garage. Every other part of the service was okay but this is a thing which I cannot tolerate. Therefore I will never book with them again. I pay for covered parking and nevertheless they park my car outside in the burning sun. I have paid for coverage which I didn't get . I am not sure how they actually think we people as their customers react to something like this. Now every new car has building cameras so doing it this way tells me that not the smartest tools in the box are at work here.

Alles hat termingerecht und sehr zuvorkommend geklappt. Das Abholauto war sauber, der Fahrer höflich und hilfsbereit.

Es war alles sehr freundlich, pünktlich ohne warte Zeit. Unser flüg hat Verspätung gehabt, es war kein Problem. Nah zum Flughafen.

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